guangdong shengjing industrial co., ltd. est une valeur message plus factory, la qualité, le service et le prix sont les points les plus importants shengjing continue de se concentrer sur la bonne réputation nous fait gagner.
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Q1: Are you a manufacturer? A: Yes,we are. We have our own factory which is located in Guangdong Chaozhou, showroom in Guangzhou, Panyu district.
Q2: Can I get any samples? A: Yes, before bulk order, you can get our sample to check the quality first.
Q3:What’s your MOQ? A: MOQ is 300pcs per size. If your order mix more items, then the MOQ can be lower. That is decided on your order.
Q4:What’s your production time? A: Sample is within 3 days, mass production time usually take 15-25 days - decided on the order quantity. If sample with logo, time is 10 days usually.
Q5: Can you custom logo ? A: Yes, which product you need custom logo please check our website and send us the product code, like SJT045437 as well as your logo, quantity, then we can check the price. Or you can send us you want that product image check the price, even our website didn’t display.
Q6:How can you guarantee the quality? A: We have done the quality test, for the USA, usually use the FDA, for the Europe usually use the SGS, the Australia usually use the Australian local test report. Different countries have different reports, according to customers’ country's rules.
Q7:What’s your payment term? A: 30% as deposit, and the balance should be paid before shipment or see the BL. Payment can by T/T, credit card, e-checking, Alibaba trade insurance, Paypal - up to customers.
Q8:What’s your shipping way? A: We can help you shipping
by sea, this is the cheapest way, time usually around 30-40 by sea but door to door (some also includingyour local taxes), this way also cheap. Time is 25-35 by door to door - air freight,3-5 days and 7-15 days for your choice. Cheaper price with longer time.
by air freight, time is 3-5days, time is faster but you need to pick them at your local port. Charge is higher than door to door by sea, but lower than the door to door air freight. If you have your own shipping agent, then we can make the factory price. your agent can pick up your goods in our Guangzhou warehouse.
Q9:Do your packaging safe for this fragile porcelain? A: Our factory price just with standard carton packaging, so you can select the safety way packaging, please contact with us to help you to select it according to your order quantity.
Q10:What are your main products? A: We are grey hair manufacturer and supplier of dinnerware. We produce all kinds of ceramic tableware, ceramic mugs, cup sets, bowls, plates dishes, dinner set, there are also plain white color, black color, green color, gray color, blue color, all kinds of colors, so what color and size would you want please directly contact our service let them send you.
Q11:What materials you are producing now? A: The material common name is Ceramic, ceramics also have different types like- Porcelain (kaolin), Stoneware, Pottery, Earthenware, Terracotta, Fine china, Bone china. Our material is porcelain. Stronger and high density, thicker, usually use more in the export hotel, restaurant, cafe, bar, event, not easy broken. but the porcelain also have home use and hotel quality two types.
Q13: How do I care for SHENGJING Ltd. products? A: All dinnerware are SAFETY put in refrigerator, Dishwasher, Microwave oven, disinfection cabinet, steamer and the material all in the standard porcelain material, without any Hazardous chemical materials, also we have the test report for each item.
Q14:Is online shopping really secure? A: Our website uses up-to-date security measures on all of its pages. We use software that encrypts your private information while checking out. Your encrypted data is then sent to us through a Secure Socket Layer (SSL) security protocol. This form of submission is the industry standard for internet security. All information that you transmit to us through our website is completely private. We do not sell, trade or give away your information to any outside sources.
Q15：How to order? A: 1. Customer's enquiry to us and confirm the shape, size, artwork, quantity, package and lead time ( order contact- (firstname.lastname@example.org / email@example.com )
We provide the professional quotation and proforma invoice to our customer for reference Customer make the deposit payment and send the bank receipt to us for confirmation Pre-production samples will be firstly made for our customer to confirm the mass production Start mass production and photos of mass produced products will be sent to our customer Customer make the balance payment and send the bank receipt to us for confirmation We will arrange the shipping and trace the shipping status for our customer Customer pick up the products in named place of delivery and give feedback to us.